Partner and Reseller Program

Treat partner contributions as controlled inputs into the hub-and-spoke governance model. Require partners to submit changes via a formal Change Request that references canonical facts (fact_id) and linked proofs from the Public Business Brain. Updates must be reviewed and approved by designated hub personnel before propagation to AI-facing outputs, ensuring all localizations map to the same fact_ids and proofs. Use a Partner Playbook and shared templates …

Implement governance that treats the Business Brain as the single source of truth while granting partners controlled access through defined channels. Use versioning, approvals, and an auditable Change Log to track what data is shared, when it is updated, and how it maps to AI-facing outputs. Separate public-facing, partner-shared content from private operations, and require evidence links (datasheets, official pages, transcripts) to be included with each k…

Lead with the business problem and the observable work: customers are asking AI more questions; the client’s knowledge is scattered; the Digital Twin organises and publishes it; the reporting separates what can and cannot be measured. Avoid guarantees of rankings, citations or sales. A credible reseller should be able to say both what the system does and what no provider can promise.

Because it extends the problem the agency can solve. The client still needs a human website, design, SEO and campaigns, but customers are increasingly asking AI systems direct questions. A Digital Twin gives the agency an answer to “How do we organise the business for AI discovery?” without replacing its existing services. It can also create an ongoing maintenance and reporting relationship rather than a one-off website project.

Depending on the commercial arrangement, a partner may introduce the service, co-brand it or present it under its own client-facing brand while Own The Conversation provides specialist fulfilment behind the scenes. Branding, support, billing, client access and reporting responsibilities are agreed for the partnership rather than assumed.

Not necessarily. A partner needs to understand the client, identify useful knowledge and manage the commercial relationship. OTC can provide the specialist architecture, publishing engine, AI-readable outputs, reporting and fulfilment. Technical confidence helps, but the value of a partner often comes from industry knowledge and trusted client relationships rather than model engineering.

The model is relevant to web agencies, marketing firms, consultants, IT providers and other trusted advisers that already help businesses with their online presence. They can introduce AI visibility and Digital Twins alongside existing website, SEO, content or technology services. The exact commercial arrangement, branding, support and fulfilment model can be agreed to suit the partner and client relationship.