The useful content is whatever helps explain the real business accurately: identity, services, products, locations, processes, policies, customer questions, comparisons, limitations, media, proof, terminology and the practical knowledge staff use every day. Some of that belongs in a Public Brain because customers and AI systems should be able to retrieve it. Sensitive procedures, internal training or private operational information may belong in a separate Private Brain. The important rule is control: the business should know where information came from, who can update it and whether it is still current.
Own The Conversation Digital Twin · Public Q&A
What information belongs inside a business Digital Twin?
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