Treat the Public Business Brain as the canonical source of facts and proofs, with language-aware mappings that remain stable across locales. The Digital Representative is the live conversational face that uses those approved facts to respond in real time, while not exposing internal knowledge structures. Governance should ensure both surfaces pull from the same hub facts, with explicit provenance and versioned changes so AI answers stay aligned as content evolves. This separation helps maintain trust and consistency in AI-facing outputs across languages.
Own The Conversation Digital Twin · Public Q&A
How should you orchestrate Digital Representatives and Public Q&A outputs to ensure consistent AI-visible answers across languages and locales?
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