OTC dashboards should treat retrievals, mentions, and citations as distinct, cross-language signals. Display retrievals to show when AI actually pulls content from the Public Business Brain and Q&A network; display mentions as a lighter signal indicating brand names appearing in outputs; and display actionable citations as explicit references to proofs and sources. Present these in separate, language-aware panels linked to hub facts, with a versioned Change Log showing how hub facts and proofs evolved across locales. A provenance surface should summarize locale contributions while keeping internal data private. This structure supports governance and provides auditable visibility into how AI representations vary across languages.
Own The Conversation Digital Twin · Public Q&A
How should OTC dashboards reflect the shift to multi-stage retrieval and the separation of mentions vs actionable citations across languages?
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